Your Trusted Lockbox Partner. When You Succeed, We Succeed.
Our Story
Our journey began with a clear mission: to provide innovative, scalable, and cost-effective solutions that automate post-deposit lockbox activities for banks and their customers. Today, we proudly serve over 4,000 lockboxes, support 10,000 daily users, and facilitate 173 million transactions annually.
Our story took flight when we integrated our image delivery system with an industry leading remittance processing platform, offering a complete lockbox solution to our banking partners. This pivotal step laid the foundation for what has become a cornerstone of our services.
In 2001, U.S. Bank selected ImageHawk to consolidate data from its ten retail and wholesale lockbox processing sites into a single, centralized archive. We delivered a bank branded, image service platform designed for high-performance ingestion of check images and metadata, while implementing distributed archives for real-time viewing and long term storage. This solution became integral to their lockbox operations, enabling seamless access to images and transaction data for both internal teams and external customers.
The U.S. Bank success story was just the beginning. As the banking landscape evolved, so did ImageHawk. We enhanced our image delivery system by introducing a secure, web-based portal that offers real-time access to processed check data and images. This advancement enables our bank partners to meet the growing demands of their business and commercial customers by automating manual processes and driving operational efficiencies.
With over 100 years of collective lockbox experience and an AWS-certified team, we continue to push boundaries. We are focused on empowering small to mid-sized community banks with big-bank technology, helping them stay competitive in an ever-evolving market. Our core values—trust, reliability, customer-centricity, and integrity—guide everything we do.
At ImageHawk, we serve our banking partners with trusted lockbox solutions, enabling them to better serve their customers through advanced post-deposit capabilities and personalized support. We look forward to partnering with you. When you succeed, we succeed together.
Our Leadership
Our Core Values
At ImageHawk, our primary core value is Trust – With our 24 years of lockbox-solutions expertise, we meet our banking partners right where they are by empowering their growth through our secure and innovative solutions and service excellence – upheld by the highest standards. We understand the importance of community. With our big-bank capabilities paired with our community focused care, we're here to ensure your growth – when you succeed, we succeed together.
Additional Core Values:
Reliability - We deliver on our promises by consistently providing innovative and reliable solutions with dependable service, ensuring our bank partners and their customers always receive the best possible outcomes.
Customer-Centricity - We operate from a customer-first mentality, placing the needs and success of our banking partners and their customers at the forefront of all decisions, as everything we do is to best serve them.
Integrity - We intentionally uphold honesty and strong moral principles in all of our interactions and decisions, ensuring integrity is our foundation and is at the core of our operations and our partner relationships.